n Journal of Public Administration - Linking human resource development to effective service delivery in the South African public sector
|Article Title||Linking human resource development to effective service delivery in the South African public sector|
|© Publisher:||South African Association of Public Administration and Management (SAAPAM)|
|Journal||Journal of Public Administration|
|Publication Date||Nov 2005|
|Pages||442 - 452|
|Issue||Special issue 2|
|Keyword(s)||University of Johannesburg|
This article addresses the need to develop the South African public sector employees and the potential benefits this will have for effective service delivery. It considers the issue of developing human resources in the public sector, before discussing in greater detail the country's Human Resource Development Strategy. The strategy is specifically discussed in terms of its potential positive impact on public services. It also focuses on the challenges involved in the relationship between service delivery and human resource development, and some solutions to address these challenges are proposed.
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