n Journal of Public Administration - The need for public administration education to improve service delivery in the information society
|Article Title||The need for public administration education to improve service delivery in the information society|
|© Publisher:||South African Association of Public Administration and Management (SAAPAM)|
|Journal||Journal of Public Administration|
|Affiliations||1 University of South Africa|
|Publication Date||Dec 2008|
|Pages||226 - 237|
|Issue||Special issue 1|
In the information society the use of technology is becoming increasingly important. This is especially relevant to government institutions in South Africa. In South Africa the public service is the sole supplier or provider of particular products or services that citizens in the country have to utilise. It therefore goes without saying that in order to be able to provide these services the South African public service is in need of educated, trained and professional public servants. Initiatives like for example e-government requires an educated and proficient public work force that can meet the needs and challenges of citizens in a growing information society.
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