n Journal of Public Administration - Implementation of the integrated quality management system : a case study of the Pinetown District, Kwazulu-Natal

Volume 45, Issue 2
  • ISSN : 0036-0767



The re-structuring of the South African education system in the new dispensation necessitated the transformation of the Educator Evaluation Policy from an authoritarian and bureaucratic system to one that embraced the principles of democracy. In keeping with transformational imperatives in the Education sector, performance evaluation policies for schools were initiated in 1998, with the launch of the Developmental Appraisal System (DAS), followed by the Whole School Evaluation (WSE) in 2001. However, in 2003 the Department of Education, in collaboration with teacher unions, adopted a comprehensive performance management approach, the Integrated Quality Management System (IQMS) for school-based educators to ensure that quality teaching and learning is successfully implemented.

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