n SA Mercantile Law Journal = SA Tydskrif vir Handelsreg - Has ombudsmania reached South Africa? The burgeoning role of ombudsmen in commercial dispute resolution
|Article Title||Has ombudsmania reached South Africa? The burgeoning role of ombudsmen in commercial dispute resolution|
|© Publisher:||Juta Law Publishing|
|Journal||SA Mercantile Law Journal = SA Tydskrif vir Handelsreg|
|Publication Date||Jan 2010|
|Pages||50 - 78|
|Keyword(s)||University of KwaZulu-Natal|
The word 'ombudsman' is derived from the Old Norse word 'umbodhsmadhr', meaning deputy, agent or plenipotentiary. Originally, '[a]mongst the early Germanic tribes, the ombudsman ... had the role of recovering compensation from the family of a wrongdoer on behalf of the family affected by a wrongdoing'. The term later broadened to denote a representative agent or proxy generally.
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