n South African Journal of Labour Relations - Employee assistance programme and retrenchment : a South African case study : forum

Volume 30, Issue 1
  • ISSN : 0379-8410
  • E-ISSN: 2520-3223



The Employee Assistance Programme (EAP) has been used by many organisations in the past to address drug addiction, stress and family problems, which both reduce productivity and lower morale among employees. However, concerns about job losses and the possibility of facing unemployment after retrenchment led Steelco to develop EAP, first in the South African context, to support the retrenchees with training, counselling and financial advice on finding employment and starting businesses. This study aims to investigate how EAP assisted the retrenchees to find employment and start businesses. The study has found that a number of factors contributed to the failure of EAP. It recommends that the establishment of an EAP be preceded by a needs assessment and proper consultation with unions, and that consideration be given to the needs of poorly educated, unskilled workers.

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