oa South African Journal of Libraries and Information Science - Assessing reference and user services in a digital age, Eric Novotny (Ed.) : book review

Volume 75, Issue 1
  • ISSN : 0256-8861



This indexed monograph has been published simultaneously as , numbers 95/96, 2006.

This collection of articles has been divided into three sections :
Library case studies and research results
Standards and methods for evaluating virtual reference
Assessing library instruction in an online environment.

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