oa South African Journal of Bioethics and Law - Exposure to the consumer court under the Consumer Protection Act - more litigation for the medical industry? : forum

Volume 2, Issue 2
  • ISSN : 1999-7639



The Consumer Protection Act introduces consumer courts as a means of achieving protection and speedy enforcement of consumers' rights. In the medical industry, this raises the concern that medical practitioners and hospitals may soon face increased litigation by consumers exercising their statutorily enshrined rights. However, the Consumer Protection Act provides only a limited basis for complaints to the consumer court, which is likely to result in continued reliance on the common law remedies by consumers seeking to recover damages. In this article, the limitations of the consumer court as well as general considerations under the Consumer Protection Act applicable to the medical industry are discussed.

Loading full text...

Full text loading...


Article metrics loading...


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error