n Management Dynamics : Journal of the Southern African Institute for Management Scientists - An analysis of an optimal promotion policy for a manpower system using a queuing approach




This study introduces a queuing approach to determine the optimal promotion policy and total optimal cost of promotion in a manpower planning system. In particular, the model attempts to estimate the optimal cost of promotion where the organisation incurs the cost of keeping an employee waiting until a vacancy opens up. The variation effect of various parameters on the total optimal cost of the system of promotion is also assessed by making use of a numerical demonstration of the model.


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