n Management Dynamics : Journal of the Southern African Institute for Management Scientists - Emotional intelligence skills and leadership behaviour in a sample of South African first-line managers

Volume 16, Issue 2
  • ISSN : 1019-567X



In this 360o feedback study, 314 close associates, including managers, peers and subordinates, rated 60 first-line managers at a South African insurance company on their emotional intelligence (EI) skills and leadership behaviour. The Emotional Intelligence AppraisalTM (EIA) survey, developed by Bradberry and Greaves (2003), was used to measure the managers' EI skills. The Multifactor Leadership Questionnaire (MLQ) Form 5X, developed by Bass and Avolio (1995) assessed the managers' leadership profiles. The results showed a positive correlation between all the EI skills and all the transformational styles. All the EI skills also had a positive correlation with the transactional style, , and the outcomes of leadership, namely and . In contrast, no correlation was evident between EI skills and the transactional style, , while a negative correlation emerged between EI skills and the transactional style, and the non-transactional style . The results of this study support those of other studies, in which various researchers used different measurement instruments for emotional intelligence, suggesting a positive relationship between emotional intelligence and transformational leadership.

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