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- Management Dynamics : Journal of the Southern African Institute for Management Scientists
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- Volume 25, Issue 1, 2016
Management Dynamics : Journal of the Southern African Institute for Management Scientists - Volume 25, Issue 1, 2016
Volume 25, Issue 1, 2016
The controllable determinants of liquidity in the context of securitised real estate companies in South AfricaSource: Management Dynamics : Journal of the Southern African Institute for Management Scientists 25, pp 2 –15 (2016)More Less
In this study the determinants of liquidity in the South African securitised real estate sector are investigated over the period 1992 to 2012. The main findings suggest that market capitalisation is the most important driver of liquidity and that, in contrast to other studies, the levels of insider ownership and shareholder equity do not influence liquidity. Dividend yield and, to a lesser extent, share price level are also positively related to liquidity. Managers can therefore enhance share performance and value by focusing on building market capitalisation and maintaining high levels of dividend pay-outs.
Relationship intention as a predictor of clothing retail customers' satisfaction, trust, commitment and relationship qualitySource: Management Dynamics : Journal of the Southern African Institute for Management Scientists 25, pp 16 –33 (2016)More Less
Increased competition has led retailers to implement relationship marketing strategies that will improve customer retention. Understanding relational development from the customers' perspective is important to the success of relationship marketing in business-to-consumer (B2C) markets. However, few studies have considered the role of customers' relationship intentions in determining the key results - satisfaction, trust, commitment, and the quality of the relationship - of successful relationship marketing. To address this gap, this study investigates whether clothing retail customers' relationship intentions predict their satisfaction with, trust in, commitment to, and relationship quality with the clothing retailer from whom they purchase most often. Convenience sampling was used to collect data from 511 clothing retail customers in the greater Tshwane metropolitan area. Regression analyses indicate that customers' relationship intentions significantly predict their satisfaction with, trust in, and commitment to the clothing retailer from whom they purchase most often. It was also found that the customers' relationship intentions significantly predict the quality of their relationship with a particular clothing retailer.
Integrated facility location planning and demand assessment for humanitarian logistics : a case study in the Democratic Republic of the CongoSource: Management Dynamics : Journal of the Southern African Institute for Management Scientists 25, pp 34 –50 (2016)More Less
Disasters of human origin have taken their toll on the inhabitants of the Democratic Republic of the Congo (DRC). It is for this reason that the quick provision of aid to affected people is crucial. This study concerns itself with the development, application, and testing of a relief supply pre-positioning optimisation model that can be used to improve the availability and accessibility of the required relief supplies for disaster-affected people in North and South Kivu of the DRC. The model integrates potential facility locations, multiple relief items, response times, and capacity restrictions while maximising the proportion of demand satisfied by the pre-positioned relief supplies. A sensitivity analysis was used to investigate the effect of different response times and distribution centre capacities on the proportion of demand fulfilled. Results indicate that, for higher facility storage capacities, the maximum allowable response time is inversely correlated to the number of facilities required. It is therefore important for decision-makers to use the model results to find a suitable balance between response time and the number of facilities.