n Management Today - Managing and resolving conflict in the work place (part II)




Extracted from text ... L Managing and resolving conflict in the work place (Part II) Management Today Yearbook 2006 73 Dr Gordon Zide is the executive advisor to the interim vice-chancellor of the Nelson Mandela Metropolitan University in Port Elizabeth. Previously he was executive director in change of HR at the same university. Last month the subject of conflict in the work place was introduced, elaborating on the various types of conflict, its causes, managing diversity and handling conflict. This month conflict will be discussed in greater depth looking at the various approaches to the phenomenon, the golden rules, mediation skills and how ..


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