n Management Today - Organisational defence routines




Extracted from text ... W Management Today April 2005 55 Organisational defence routines Armand Kruger is a psychologist, professional coach and he trains in neurolinguistic programming and neurosemantics. Why do good companies go bad? "Because they engage in too much activity - activity of the wrong kind ... Suffering from active inertia, they get stuck in their tried and true activities, " according to Donald S Null. I deviate from Null on the 'why' and 'how' the active inertia happens. The implicit assumption in most organisations is that employees, especially managers and professional contributors, are intendedly rational, have a sense of their stewardship ..


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