n Management Today - Manager's guide to assessing training needs
|Article Title||Manager's guide to assessing training needs|
|© Publisher:||Richard Havenga & Associates|
|Publication Date||May 2005|
Extracted from text ... _ Whose performance needs assessing? _ What performance deficiency have you seen? _ Is it worth pursing? _ Are the role expectations clear? _ Are the appropriate resources provided? _ Has the person?s performance been observed or monitored? _ Have they received feedback about this deficiency before? _ What was the outcome? _ Has coaching been offered? _ Are expectations expressed? Make expectations: specific, in behavioural terms, timely, realistic, results oriented and in line with company goals: _ Should the task be made easier or simpler? _ Is poor performance rewarded? _ Is excellent performance punished? _ Are both constructive and congratulatory consequences shared? _ What outside factors may be influencing the situation? _ Can this person ..
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