n Management Today - Human resources : becoming a strategic business partner

Volume 21, Issue 4
  • ISSN : 1027-4324



Extracted from text ... H Human resources: becoming a strategic business partner Antony Lanyon is managing director of the Institute of People Management Learning Institute. HR's intervention today focuses on how to efficiently and effectively deliver value added HR services to an organisation in order to ensure that its business strategy is achieved. Research, however, shows that HR displays a continued inability to focus efforts on business strategy, leadership, people development and change management. There is continued customer dissatisfaction with HR services and there is continued duplicated, manual efforts requiring increasing numbers of staff to fill gaps caused by information and support technology ..

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