1887

n Management Today - Shared services : the change management and communications journey

Volume 21, Issue 4
  • ISSN : 1027-4324
USD

 

Abstract

Extracted from text ... S Shared services: the change management and communications journey 50 Management Today May 2005 Dennis Farrell is general manager: people management in the shared services division of Absa Bank and Cherylene de Jager is an independent consultant working in the same division. Shared services are more than a method for cutting costs. The objective is to reduce inefficiency and save money, but also to improve customer service. The question is: what is the most efficient way to get a task done and how can an organisation understand the value and costs associated with it? Shared services are blowing apart the ..

Loading full text...

Full text loading...

Loading

Article metrics loading...

/content/mantod/21/4/EJC69990
2005-05-01
2017-02-22

This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error