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n Management Today - Service squared : how to act on what you already know about customer service

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Abstract

Extracted from text ... W 44 Management Today May 2005 Service squared: how to act on what you already know about customer service Garth Bell is managing director of Service Quality International Africa. SQI is a leading provider of customer service solutions in Africa. With 10 years experience in Africa, it's customised solutions assist organisations to attract and retain customers, resulting in increased customer loyalty and an enhanced customer experience. For more information, please e-mail garth@sqi.co.za, or call 0860 10 11 99. We've all heard it or read it or it's been told to us in a myriad of seminars and training sessions, ..

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/content/mantod/21/4/EJC69992
2005-05-01
2016-12-09
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