n Management Today - ISO 9001 : what are the extras needed to make it work?




Extracted from text ... THE QUALITY EDGE June 2005 33 quality assurance ISO 9001: what are the extras needed to make it work? Many organisations have developed and implemented a standardised Quality Management System (QMS) to suit the requirements of the ISO 9001 (2000) Quality Standard. Yet some of these organisations fail to observe that a parallel informal system based on previous practices often remains in place. At the same time there is often an additional short term improvement campaign introduced by management to the organisation to improve profit or productivity and is usually given a slogan or theme. This often leads to ..


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