n Management Today - Re-engineering operations to manage organisational complexity




Extracted from text ... A Re-engineering operations to manage organisational complexity A university is a very complex organisation since it has a large diversity in its activities, processes, stakeholders, customers, regulations, societal expectations and structures. It requires a large diversity of professional specialities in order to function. One of the alarming consequences of such complexity is that it results into operational complexity which throws up a unique managerial challenge in making it difficult for the university to be both efficient and effective. The task is not easy. The organisational complexity cannot be reduced. It is likely in fact, only to increase with dynamic ..


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