n Management Today - Quality in the face of human limitations




Extracted from text ... THE QUALITY EDGE April 2006 29 It is part of our human condition: we get tired, don't know enough, misunderstand each other and - because of many other limitations - generally make mistakes that lead to compromised product and project quality. Quality in the face of human limitations Given that limitations - such as in the bulleted list below - are unlikely to go away, are we able to create quality products and processes despite these failings which are so typical of our species? _ Limited knowledge, _ limited opportunity, _ limited understanding, _ limited co-operation, _ limited communication, ..


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