n Management Today - Elfrey B Jeppesen : quality in aviation

Volume 22, Issue 4
  • ISSN : 1027-4324



Extracted from text ... applied quality Elfrey B Jeppesen: quality in aviation 34 THE QUALITY EDGE May 2006 When we think about who's who in quality, we tend to think of the 'quality gurus, ' often overlooking others who are perhaps more deserving of recognition. When America began to document its procedures in the early 1930s, it started something that not only turned a somewhat hit or miss activity into a science, but made an undeniable contribution to our safety as no one had before or will again. When Elfrey B Jeppersen, or 'Jepp' as he was known, became an airmail pilot in 1927, ..

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