n Management Today - Taking the first step towards a quality management system




Extracted from text ... Taking the first step towards a Quality Management System Having taken the decision to implement a quality management system, small and medium sized enterprises in particular are often unsure just how to get started. This feature takes SME managers through the first steps. special feature This advice comes from the highly successful handbook, ISO 9001 for Small Businesses, developed by ISO/ TC 176, the ISO technical committee responsible for the ISO 9000 standards for quality management. The advice is reproduced here largely as it appears in one of the annexes to the handbook with only minor editing for publication. Introduction ..


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