n Management Today - Leadership in quality is attainable




Extracted from text ... 34 THE QUALITY EDGE September 2006 Leadership in quality is attainable leadership Managing for quality grew enormously in importance during the 20th century. That growth has already impacted our economies considerably. Managing for quality has become a major element of competition, nationally and internationally. We know that leadership in quality is attainable because some companies have already attained it. In Japan, enough companies have done so to bring that country to a state of world leadership in quality. Yet this was a country whose pre-World War II reputation was as a producer of shoddy exports. In the US we also ..


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