n Management Today - The work of human resources : human resources

Volume 24, Issue 6
  • ISSN : 1027-4324



A colleague from another discipline once asked us, "What is the work of HR?" We proceeded to talk about how HR creates value to investors and customers outside the firm and to line managers and employees inside the firm.

Our colleague was impressed, but asked again the question, "But what does HR do to make this value happen?"

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