n Management Today - Change management success through sound business process management
|Article Title||Change management success through sound business process management|
|© Publisher:||Richard Havenga & Associates|
|Publication Date||Nov 2011|
|Pages||38 - 39|
Many scholars believe that the road to success in business is the ability of the organisation to adapt to a changing business environment and to implement business processes successfully. Process-orientated structures will lead to more responsiveness to clients and the environment. However, there is a concern whether all entrepreneurs understand the nature of business processes. Wang and Wang (2006) warned that the unpredictability of business activities means that business process management should provide a way to adapt to change. The traditional workflow approach does not provide support for a complex and dynamic business environment. Therefore, a cognitive approach is required with a continuous awareness of situations and real-time decisions on activities.
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