n Mousaion - Management of change in academic information services

Volume 21, Issue 1
  • ISSN : 0027-2639



As an instrument of society, information services have always been influenced by changes in the host environment. This being the case, information services are compelled to change, posing the challenge to managers who have to see to it that the challenges are properly dealt with. The strategies and techniques for managing change in academic information services have been explored thus providing guidance for managers in this regard. This article investigated the extent to which change is being managed in academic services in South Africa. This was done by using pre-structured questionnaires. The article also provides recommendations on how information services can successfully manage change in order to survive in a competitive environment.

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