n Mousaion - Design for a new library - the Unisa library in Unisa's 130th year : dealing with distance education in the electronic era




In this article the author shows how re-designed services and processes will improve service to distance education library clients of the University of South Africa (Unisa). There are several problems unique to libraries serving distance education students and distance education library work in South Africa faces further issues specific to its own circumstances. The author examines the traditional approach to distance education library services as provided by the Unisa Library as well as the opportunities and implications of electronic technology for distance education library services.


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