Mousaion - Volume 22, Issue 1, 2004
Volumes & issues
Volume 22, Issue 1, 2004
Author Adriaan SwanepoelSource: Mousaion 22, pp 1 –14 (2004)More Less
People involved in library mergers often have little or no previous experience in planning or implementing such mergers. Therefore they have to rely primarily on research literature for guidance and advice. However, a study of literature dealing with mergers in higher education in general and libraries in particular, shows a number of different theories, beliefs and practices concerning issues such as reasons for merging, success factors, processes, and outcomes of mergers. The purpose of this article is to draw attention to some of these theories, beliefs and practices that, for the sake of clarity and better understanding of merger issues, need to be put into perspective. This is done by analysing different views and by proposing supporting arguments or counter claims. The article concludes with a summary and a list of recommended research topics.
The application of benchmarking as a tool to improve the management of quality in information servicesSource: Mousaion 22, pp 15 –33 (2004)More Less
This article explores the application of benchmarking as a tool to improve the management of quality in information services, with specific reference to the library environment. Benchmarking is defined as a process of measurement using some external standard of quality to measure external and internal tasks, processes and outputs. Consequently benchmarking is the search for industry's best practices that lead to superior performance. A brief overview of quality management theories is provided and various principles of quality management and benchmarking techniques are elaborated upon. Five types of benchmarking are identified and discussed. These are functional benchmarking, internal benchmarking, generic benchmarking, customer benchmarking and competitive benchmarking. It is also illustrated how benchmarking can be applied to a library setting.
Source: Mousaion 22, pp 34 –51 (2004)More Less
One of the realities of knowledge management is that individuals, teams and organisations are constantly searching for better ways to share their knowledge. Could the use of stories and storytelling help in this search? This article reviews the key ideas associated with the concept of stories and the use of storytelling as a tool for knowledge-sharing in a corporate environment. The authors explore the use of an existing three-part model for storytelling, as well as the benefits to be obtained from the use of storytelling. An implementation plan is presented to help guide individuals and organisations that are planning to use stories and storytelling as part of a knowledge-sharing strategy.
Web-based information systems : the development of Leisuredigest.com - a South African tourism websiteAuthor Felicite Fairer-WesselsSource: Mousaion 22, pp 52 –69 (2004)More Less
This article addresses the development of a Web-based tourism information system within the South African context. The development of Web-based information systems in tourism is briefly mentioned. The discussion focuses on the Leisuredigest.com website as a case study, its design, features, products, usability, adaptability, individuality, navigation, pricing, maintenance, marketing possibilities and problem areas. The article offers a view of the status quo within its particular context emphasising the need for further developments in the field to address global trends in the need for tourism information.
Source: Mousaion 22, pp 70 –88 (2004)More Less
A Web-based course developed for teaching reference work at the Department of Information Science at the University of Pretoria (UP) (South Africa) is discussed. The significant impact of technological changes on the scope and nature of reference work, as well as the implementation of a telematic teaching model at UP, served as the rationale for offering the course through WebCT. Although students had positive experiences, a number of unexpected implementation difficulties were experienced. Since the majority of students come from disadvantaged backgrounds, most of these problems can be ascribed to the role played by the digital divide. These problems were identified through focus and chat groups, the lecturer's experiences and informal feedback from students. A framework of instructional design principles for Web-based teaching is suggested based on the basis of the difficulties identified. It allows for students from disadvantaged backgrounds and should be useful for similar teaching situations in both developing and developed countries. Specific suggestions are made for the adaptation of the reference work course at UP.
Service learning in the Library and Information Studies curriculum at the University of the Western Cape : an exploratory studyAuthor S.L. WitbooiSource: Mousaion 22, pp 89 –102 (2004)More Less
Service learning is a relatively new form of community-based learning. It creates opportunities for students at higher education institutions to gain hands-on experience whilst serving the community with their professional skills acquired thus far. In this article service learning is defined and compared with other forms of experiential learning such as fieldwork, volunteerism, internship, and community work (also known as community outreach). This article reports on an analysis of the current forms of community service within the Department of Library and Information Science at the University of the Western Cape. The current professional requirement, namely fieldwork, is reviewed. The results of the interaction of a focus group of public librarians and thematic interviews conducted with office-bearers, administrators, academic personnel and members of various higher educational institutions, organisations and librarians were used to determine the criteria for the analysis. The findings of this study show that there is a place for service learning in the curriculum and that service learning should not replace other experiential learning practices, but should continue to co-exist with them within a curriculum.
Towards a framework for continuing professional development of library and information service personnel in South AfricaSource: Mousaion 22, pp 103 –118 (2004)More Less
Continuing professional development refers to the purposive efforts adopted by the library and information services (LIS) sector to encourage and provide for the growth of its human resources. This article discusses continuing professional development of LIS personnel and it emphasises the importance of training and development in the South African LIS sector. Since there is no structured framework for continuing professional development of the LIS personnel in South Africa, this article explores what is available in order to come up with a suitable framework for continuing professional development that can be used in South Africa. The Chartered Institute of Library and Information Professionals' (CILIP) (United Kingdom) Framework for continuing professional development is suggested for the South African LIS sector and its importance is discussed.
Produksiepatrone van Afrikaanse kinder- en jeugprosa : 'n verkennende statistiese ontleding, 1990-2001Source: Mousaion 22, pp 119 –136 (2004)More Less
This article feeds into the discourse about reading promotion in South Africa. Data obtained from the Production Trends Database (PTD), situated in the Publishing Programme in the Department of Information Science at the University of Pretoria were analysed to elicit production trends in the production category, Afrikaans children and youth prose (fiction) during the period 1990-2001. The data were analysed according to the number of titles published per year, the publishers involved, the relation between original Afrikaans texts and translations as well as the number of re-editions produced. The analysis provides a disturbing picture of the declining production figures in this production category and points to areas for future research.