n Mousaion - A theoretical model for the provision of educational and career guidance and information services for high school learners in public libraries




This article attempts to show that public library services should encompass the provision of educational and career guidance and information to high school learners as a youth group, and to develop a relevant theoretical model for proactive service delivery to them. The research methods used for the larger study on which the article is based consisted of a literature review and empirical study. The literature analysis reveals that educational and career guidance incorporates interviews and assessment, provision of information and interpretation, advice and counselling, referral and implementation, information and study skills and networking. Various international and local studies have found that public librarians do not view diagnostic assessment of learners' suitability for certain courses, in-depth advice and therapeutic counselling as part of their professional functions. Assessment of learners' abilities to cope with materials, advice-giving of a modest nature and the use of counselling techniques in interviewing are seen as part of user guidance. Librarians also refer learners to educational and career guidance services outside the library. By building networks with these service providers librarians could ensure that learners are given individual guidance by qualified counsellors. Based on information systems models, a theoretical framework is put forward that incorporates the main components of an educational and career guidance and information service, alternative career guidance service providers and the public library environment.


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