oa South African Family Practice - Letter : why do patients leave our practice? A qualitative investigation into the reasons contributing to patients' decisions to leave a multi-partner general practice : correspondence
|Article Title||Letter : why do patients leave our practice? A qualitative investigation into the reasons contributing to patients' decisions to leave a multi-partner general practice : correspondence|
|© Publisher:||Medpharm Publications|
|Journal||South African Family Practice|
|Author||J.J. Wessels and W. Viljoen|
|Publication Date||Sep 2009|
Doctors in private practice have by and large been uncertain as to the reasons why often their most loyal patients are the ones that leave them to attend another practice. Studies abound on the determinants of patient satisfaction in specific areas of general practitioner (GP) practice, but very little research has been conducted on the key determinants which cause a patient to leave a GP practice.
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