oa South African Family Practice - What creates good experiences for EmOC clients in public health facilities in Ethiopia? : research

Volume 57, Issue 3
  • ISSN : 2078-6190
  • E-ISSN: 2078-6204



To describe aspects that create positive experiences for emergency obstetric care (EmOC) clients in public health facilities in Ethiopia.

A qualitative contextual descriptive phenomenological design was used in this study.
In-depth interviews were conducted with women who had complications during childbirth and received EmOC in three hospitals in Addis Ababa.
Content analysis was used to analyse data as it complies with the phenomenological data analysis. The data were analysed using the Atlas ti version 6.2 qualitative data analysis software.
Care that is life-saving, safe, timely, responsive and given in a clean environment, where the service carers show humility, respect, equal treatment and encouragement in an effort to meet the clients' needs and expectations, creates a good experience.
Clients' experiences during the provision of EmOC influence their future decisions on whether to seek care or not. The findings of the study along with the developed guidelines will assist in the improvement of the provision and utilisation of EmOC at public health facilities in Ethiopia.

Loading full text...

Full text loading...


Article metrics loading...


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error