oa SA Pharmaceutical Journal - The silent language of seating arrangements : management

Volume 73, Issue 5
  • ISSN : 2221-5875
  • E-ISSN: 2220-1017



Extracted from text ... SA Pharmaceutical Journal - June 2006 48 MANAGEMENT Increasing emphasis is being placed on the services that pharmacists provide. One of the most important services is the counselling of patients. The Good Pharmacy Practice (GPP) Manual1 states that every pharmacy must have at least one type of area for the furnishing of information and advice, including a separate room/area where communication can take place between a pharmacist and a patient in private (a private counselling and/or consultation area with a table and comfortable chairs). This article builds on this aspect by focusing on the positioning of chairs in the counselling ..

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