oa SA Pharmaceutical Journal - The science of selling (part iv) : closing the sale : management

Volume 76, Issue 7
  • ISSN : 2221-5875
  • E-ISSN: 2220-1017



Have you ever heard (or used) the following phrases when closing a sale?

  • I can understand your hesitation. The colour is certainly not exactly what you had in mind. But many customers felt the same way, until they heard from others how popular this colour is and now they are sitting with the regret of buying the wrong colour. Can we gift-wrap the red sunglasses for you?
  • One of the reasons I wanted to close this sale for you today is because we only have five pairs of red sunglasses of this brand left in South Africa and we do not know when the next consignment will arrive. Can I accept that you want to buy this pair?
  • Treat yourself to something different and funky today and give this pair of stylish red sunglasses a try. Don't you agree with me?

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