oa SA Pharmaceutical Journal - Green card training : a new concept introduced to improve patient counselling and knowledge : forum
This article is based on the poster that won the Life Healthcare Best Poster Award at the 2012 SAAHIP Conference.
Patient counselling is one of the key functions in a pharmacy that ensures maximum therapeutic effect and patient safety. It is not just a legal requirement, as stipulated in the Pharmacy Act 53 of 1974, but is a key aspect of the National Core Standards, to ensure that quality service is rendered. The Consumer Protection Act now makes us, as pharmacists, liable when inadequate counselling is given to our patients. The National Core Standard tool to evaluate the standard of patient counselling is therefore a necessity.
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