oa SA Pharmaceutical Journal - To err is human... A piece of my mind : editorial comment



Have you ever made a dispensing error? Really? Never? Never ever? In that case, I have my doubts that you are actually human! I suspect that we have all made "minor" errors. We take the wrong box off the shelf, we put the wrong label on the medicine, or we may even give it to the wrong patient. In most cases, I also suspect that we immediately realise that we've made the mistake and rectify it at once. It all occurs so quickly that we may not even realise that it's happening because we've been trained to check and re-check until it becomes automatic.


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