n African Journal of Business and Economic Research - Cultural influences on job satisfaction and organizational commitment : a study of bank managers in Nigeria

Volume 2, Issue 2_3
  • ISSN : 1750-4554
  • E-ISSN: 1750-4562


Job satisfaction and commitment have received a great deal of attention in management and organizational research due to their considerable impact on work attitudes such as absenteeism, turnover intentions, and productivity. Nigerian organizations are plagued by poor performance and low productivity, which has been attributed largely to employees' negative work attitudes. It has also been argued that the negative attitudes may be due to the conflict between the national nature and organizational culture of firms in Nigeria. Thus, an identification of the factors, including cultural factors, responsible for the Nigerian workers' negative work attitudes will be the first step in improving the workers' attitudes and behavior. The purpose of this paper, therefore, is to investigate the influence of cultural values on job satisfaction and organizational commitment of bank managers in Nigeria. Data were collected from 312 bank managers who were members of the Chartered Institute of Bankers of Nigeria (CIBN). Results of this study suggest that cultural factors are positively and significantly associated with job satisfaction and organizational commitment. Implications for management practices are discussed.

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