n Acta Academica - Creating knowledge-based organisations by means of knowledge management and organisational learning

Volume 35, Issue 1
  • ISSN : 0587-2405


Knowledge-creating organisations are successful. They have the ability consistently to produce new knowledge, circulate it through their organisations, and embody it in new products and services. Knowledge is a certain source of competitive advantage and the challenge for organisations, therefore, is to share and manage it. This article distinguishes between information, learning and knowledge and describes various models of knowledge management. These models that focus on social construction share common ground with those on learning organisations. For knowledge management to be successful it is necessary to understand how people in organisations learn, how they implement what they learn and how they share their knowledge. This article concludes by discussing the flow of knowledge in a learning organisation and the various types of learning which take place in such organisations.

Suksesvolle organisasies is kennisskeppende organisasies. Hulle besit die vermoë om nuwe kennis te produseer, om dit deur hulle organisasies te versprei en om dit in nuwe produkte en dienste te vergestalt. Kennis en die uitdaging vir organisasies om dit met ander te deel en dit te bestuur, is 'n kompeterende voordeel. Hierdie artikel onderskei tussen inligting, leer en kennis en beskryf verskillende modelle vir kennisbestuur. Modelle van kennisbestuur wat op sosiale konstruksie fokus, toon ooreenkomste met teorieë oor organisasieleer. Om kennisbestuur suksesvol te kan toepas, is dit belangrik om te verstaan hoe mense leer, hoe hulle dit wat hulle leer, implementeer en hoe hulle hulle kennis in die organisasie met ander deel om 'n leerorganisasie te wees. Hierdie artikel sluit af met 'n blik op die kennisvloei en die verskillende tipes leer wat plaasvind in leerorganisasies.

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