n Professional Accountant - Do legacy systems hamper growth of the micro-lenders?

Volume 2011 Number 1
  • ISSN : 1680-7537


Extracted from text ... Do Legacy Systems Hamper Growth Of The Micro-lenders? The micro-finance industry, regulated by the National Credit Regulator, plays a vital role in the South African economy by providing loans to people unable to access funding from the formal credit market. In 2005, around 2000 MFRC-registered micro-lenders provided financing worth more than R25-billion. Amongst many others, one of the key differentiators which is becoming more and more important is customer service. Not in the traditional sense though, but rather as the client base becomes more aware of the financial issues affecting them, and so they become more aware of the ..

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