1887

oa The African Journal of Information and Communication - e-Alexandria 2005-2010 : a multi-perspective analysis : Section II : Country perspectives on e-government emergence

Volume 2012, Issue 12
  • ISSN : 2077-7205
  • E-ISSN: 2077-7213

 

Abstract

The Egyptian local e-government programme was established in 2002 to enhance both the quality and efficiency of government systems. The e-Alexandria project, initiated in 2003 represents a milestone in this programme. The project incorporated seven councils that underwent technical, business and work-environment restructuring. This involved architectural remodelling, renovations, furnishing, technological infrastructure setup and back office preparations, as well as personnel training and backlog data entry. Later extensions included content development and an online services portal.


This article presents a brief review of the process of constructing e-government systems experienced through the e-Alexandria project, which has continued to evolve over a full decade. The article provides a view of three services, namely elevator installation permits, street occupation permits and retail shop licences, as these are very important local government services for communities. The article uses the Lenk and Traunmuller (2000) multiple perspectives to document the public service reforms that occurred in the introduction of e-government. It comments on continuation of the local e-government programme post the January 25th revolution.

Loading full text...

Full text loading...

Loading

Article metrics loading...

/content/afjic/2012/12/EJC134064
2012-01-01
2019-11-12

This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error