oa Alternation - Planning complexity: access and retention at a merging institution

Volume 13, Issue 1
  • ISSN : 1023-1757



Academic management is a highly complex endeavour: increasingly, it must respond at the same time to the imperatives of globalizing higher education, to proliferating educational policy development, to national priorities in terms of human resource development, and finally to the demands of its more localized context, its stakeholder and its customers. This paper unpacks some of this complexity by focusing on the ongoing processes of conceptualizing, organizing and implementing a university-wide access and retention portfolio, within a huge and newly-merged institution. By reflecting on one set of institutional experiences and the processes involved, the paper seeks to contribute to our understanding of comparable challenges facing many of our universities.

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