oa Botswana Institute of Administration & Commerce Journal - Towards efficiency in business administration: are the advancements in technology the end of the secretarial profession?

Volume 2, Issue 1
  • ISSN : 1729-1070



The rapid changes in technology, spearheaded by the computer technology have impacted on the way business is carried out. In the centre of these changes lie questions about the future of the secretarial profession. This paper begins by attempting to shed light on the nature of the secretarial profession. For the secretarial profession to continue in its pivotal role in business, it has to transform its higher level functions to that of business information management. The paper concludes that the secretarial profession cannot be replaced in business.

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