n South African Journal of Business Management - The factors perceived to influence the retention of information technology workers

Volume 36, Issue 3
  • ISSN : 2078-5585


The purpose of this study was to identify the most important variables for retaining information technology workers as their turnover has a range of negative consequences for their employing companies. Data was collected from 239 IT workers across three continents by means of an electronic questionnaire-based survey. The data was then subjected to a number of statistical analyses including factor analysis. The research established that the three factors perceived to most affect the retention of IT workers are, in order of importance; equity and enablement for high performance, a liberated and empowered culture, an effective and interactive communication channel between management and the employees.

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