1887

n Health SA Gesondheid - Nurses perceptions of difficult patients : research

Volume 10, Issue 1
  • ISSN : 1025-9848
USD

 

Abstract

The purpose of this article was to explain and describe how professional nurses in the health services experience difficult patients. A qualitative, descriptive research design was adopted. Data were collected by means of narratives, written by professional nurses who met the sampling criteria. The data analysis was done according to the protocol suggested by Tesch. Four major categories were identified. The first major category, namely patient factors, brought the following sub-categories to the fore: physical aspects and appearance; psychological factors; attitude factors; social factors and knowledge of the patient. The second major category, namely nursing factors, includes the following sub-categories: skills and experience, training and attitude. The third category, namely the situational factor, exists of the sub-category management, while the fourth category exists of one sub-category, namely that difficult patients do not exist. A literature control was done to verify the results. Conclusions and recommendations were made.

Die doel van hierdie artikel was om te verduidelik en te beskryf hoe professionele verpleegkundiges in gesondheidsdienste moeilike pasiënte ervaar. 'n Kwalitatiewe, beskrywende navorsingsontwerp is gebruik. Data is ingesamel deur die gebruikmaking van narratiewe deur professionele verpleegkundiges wat aan die steekproefkriteria voldoen het. Die analise van die data het aan die hand van Tesch se voorgestelde protokol plaasgevind. Vier hoofkategorieë is geïdentifiseer. Die eerste hoofkategorie, naamlik pasiënt-faktore, bring die volgende subkategorieë na vore: fisiese aspekte en voorkoms; psigologiese faktore; houdingsfaktore; sosiale faktore en kennis van die pasiënt. Die tweede hoofkategorie, naamlik verpleegkundige faktore, sluit die volgende subkategorieë in: vaardighede en ondervinding; opleiding en houding. Die derde hoofkategorie, naamlik situasionele faktore, bestaan uit die subkategorie bestuur, terwyl die vierde hoofkategorie een enkele subkategorie behels, naamlik dat daar nie moeilike pasiënte bestaan nie. 'n Literatuurkontrole is gedoen om die navorsingsresultate te verifeer. Gevolgtrekkings en aanbevelings is gemaak.

Loading full text...

Full text loading...

Loading

Article metrics loading...

/content/health/10/1/EJC34954
2005-03-01
2016-12-10

This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error