1887

n IMIESA - Measuring performance to improve water service delivery : service delivery

Volume 34, Issue 3
  • ISSN : 0257-1978
USD

 

Abstract

The Strategic Framework for Water Services (DWAF 2003) identified a number of key performance indicators (KPIs) to identify whether water services authorities (WSAs) are complying with national standards and regulatory frameworks with regard to the delivery of water services.

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/content/imiesa/34/3/EJC44524
2009-03-01
2016-12-09

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