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- South African Journal of Information Management
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- Volume 11, Issue 4, 2009
South African Journal of Information Management - Volume 11, Issue 4, 2009
Volumes & issues
Volume 11, Issue 4, 2009
What happens when organisations embrace social networking? Knowledge sharing at a multinational business solutions corporationSource: South African Journal of Information Management 11 (2009)More Less
Amid widespread resistance to online social networking tools, their effectiveness in promoting knowledge sharing in a knowledge-driven organisation was demonstrated in the study. Usage patterns, user attitudes and perceptions regarding online social networking technologies as a professional application for knowledge sharing within the workplace were investigated. Self-administered questionnaires were administered to a sample of IBM Global Business Services employees in South Africa. Uponcompletion of the questionnaire analysis an interview was conducted with the knowledge manager for verification and clarification purposes. The results revealed the respondents' positive attitudes regarding the use of social networking tools for knowledge sharing. The culture of knowledge sharing at IBM and the contribution that social networking tools makes within the company were uncovered. Findings disclosed that the online social networking tools were effective and that management at IBM encourages employees to make more and more use of the tools for knowledge sharing and knowledge creation. The results of this study demonstrate the effectiveness of online social networking tools and serve as encouragement to hesitant organisations to adopt social networking in their business practices.
Organisational information citizenship - turning the IT department's staff into IT citizens : information citizenshipAuthor Melanie SuttonSource: South African Journal of Information Management 11, pp 1 –4 (2009)More Less
As every knowledge manager knows, a successful organisational knowledge strategy is highly dependent on the people who will accomplish the tenets of the strategy. Characteristically, these people are comprised of departments, business units and divisions, with well-defined roles and functions that, performed in a specific way, render organisational operations. However, while these units may work towards the same organisational goals they often operate independently and exist as stand alone units or independent islands. Employees in one department are seldom aware of the operational procedures of other departments (Madu and Madu 2003). For an organisation to build real information and knowledge citizenship, a better integration of functional units and more openness and sharing of information are imperative to the success of a business.
Source: South African Journal of Information Management 11, pp 1 –14 (2009)More Less
This research explored the awareness, usage and perspectives of Tanzanian researchers on open access as a mode of scholarly communication. A survey questionnaire targeted 544 respondents selected through stratified random sampling from a population of 1088 university researchers of the six public universities in Tanzania. With a response rate of 73%, the data were analysed using the Statistical Package for Social Sciences. The study reveals that the majority of the researchers were aware of and were positive towards open access. Findings further indicate that the majority of researchers in Tanzanian public universities used open access outlets more to access scholarly content than to disseminate their own research findings. It seems that most of these researchers would support open access publishing more if issues of recognition, quality and ownership were resolved. Thus many of them supported the idea of establishing institutional repositories at their respective universities as a way of improving the dissemination of local content. The study recommends that public universities and other research institutions in the country should consider establishing institutional repositories, with appropriate quality assurance measures, to improve the dissemination of research output emanating from these institutions.
Conceptualising 'knowledge management' in the context of library and information science using the core / periphery modelSource: South African Journal of Information Management 11, pp 1 –15 (2009)More Less
This study took cognisance of the fact that the term 'knowledge management' lacks a universally accepted definition, and consequently sought to describe the term using the most common co-occurring terms in knowledge management (KM) literature as indexed in the Library, Information Science and Technology Abstracts (LISTA) database. Using a variety of approaches and analytic techniques (e.g. core / periphery analysis and co-occurrence of words as subject terms), data were analysed using the core / periphery model and social networks through UCINET for Windows, TI, textSTAT and Bibexcel computer-aided software. The study identified the following as the compound terms with which KM co-occurs most frequently: information resources management, information science, information technology, information services, information retrieval, library science, management information systems and libraries. The core single subject terms with which KM can be defined include resources, technology, libraries, systems, services, retrieval, storage, data and computers. The article concludes by offering the library and information science (LIS) professionals' general perception of KM based on their use of terms, through which KM can be defined within the context of LIS.