1887

n South African Computer Journal - Semi-automated usability analysis through eye tracking - research

Volume 30 Number 1
  • ISSN : 1015-7999
  • E-ISSN: 2313-7835
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Abstract

Usability of software is a crucial aspect of successful applications and could give one application a competitive edge over another. Eye tracking is a popular approach to usability evaluation, but is time consuming and requires expert analysis. This paper proposes a semi-automated process for identifying usability problems in applications with a task-based focus, such as business applications, without the need for expert analysis. The approach is demonstrated on the eye tracking data from a mobile procurement application involving 33 participants. With the recent inclusion of built-in eye tracking hardware in mobile devices, the proposed approach introduces the possibility of conducting remote, large-scale usability studies for improving user experience in mobile applications.

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/content/journal/10520/EJC-1076d46b28
2018-07-02
2018-10-19

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