n Wound Healing Southern Africa - What is ‘Quality Improvement’? - research

Volume 11 Number 1
  • ISSN : 1998-8885
  • E-ISSN: 2076-8893


The scope of the field of quality improvement and patient safety

 Quality improvement (QI) is a proven approach to optimise the system that delivers patient care. This is achieved by continuously evaluating and testing how services are provided, and should ideally be integral to the activities of high performing, interdisciplinary teams. The science of quality improvement1-4 has developed to the degree that there is now widespread appreciation of its value in determining the success or failure of complex interacting healthcare systems, the people who work within it, the variation in terms of outcomes resulting from the system, and how we make use of knowledge to affect these outcomes [Figure 1].

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