n IMIESA - Integrating municipal operations

Volume 43 Number 10
  • ISSN : 0257-1978
  • Author
  • Source : IMIESA, Volume 43 Number 10, Oct 2018, p. 20 - 20
  • Accreditation : Department of Higher Education and Training (DHET)


These systems have been shown to encapsulate the historical knowledge and experience of the municipal business process, thus empowering the municipality to deliver excellent services across the board from gathered knowledge. Furthermore, these systems increase municipalities’ capability for faster and better service delivery while reducing costs and automating the significant administrative burden, thereby freeing up staff’s time and empowering them to provide better services to customers.

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