n SA Journal of Industrial Psychology - A critical reflection on the psychology of retention - Psychology of Retention: Theory, Research and Practice, by Melinde Coetzee, Ingrid L. Potgieter and Nadia Ferreira (Eds.) - book review

Volume 45 Number 1
  • ISSN : 0258-5200
  • E-ISSN: 2071-0763



For more than a century both researchers and employers have been interested in understanding the reasons as to why employees leave their organisations (Eberle, 1919; Heffernan & Rochford, 2017). Fisher (1916), one of the first researchers to investigate ‘undesirable labour turnover’, argued that losing ‘hard working labourers’ results in significant financial losses for a company and that ‘the satisfaction of the employee […] brings best results’. Although employee needs have become more sophisticated, the nature of work is different, organisations are more dynamic and the view of labour has changed since 1916, the fundamental principle is still the same: For an organisation to perform, it needs to retain top talent (Redelinghuys, Rothmann, & Botha, 2018).

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