oa Africa Journal of Public Sector Development and Governance - The impact of organisational change on employee job satisfaction at the National School of Government

Volume 2 Number 1
  • ISSN : 2617-7714



Organisations are increasingly having to manage and deal with rapid changes in technology, challenges to strategic capability and emerging trends regarding the way in which employees, stakeholders and customers communicate and wish to engage with each other. This, coupled with increasing market and competitor demands, suggests that the need for organisational change is indeed an ongoing, unavoidable and necessary process (Shah, Irani and Sharif 2017: 366). The workplace today is therefore characterised by the frequent organisational change that accompanies business growth, innovation, globalisation, complex regulations, competition and evolving consumer tastes (Pasmore 2011: 260).

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