n Journal of Public Administration - Administrative culture and ethical challenges in pursuit of capacitating the state

Special issue 1
  • ISSN : 0036-0767



A universally acceptable administrative culture is perhaps an illusive concept in the administrative sciences. Different countries have different administrative cultures and at times different administrative cultures exist within the same country. The problems of developing a universal administrative culture may also vary, ranging from politics, social and economic factors, exacerbated by unequal levels of development of different countries and political instability, especially in developing countries. However, the development of an acceptable administrative culture within a country is arguably the first wisdom towards inculcating a sense of pride for the public service of any country and as a gateway to capacitating the state.

The development of an administrative culture within a country must complement and be complemented by a sense of accountability and ethics by public managers. Cultured public managers need to cultivate a sense of accountability and ethics that transcends the legality of administrative action to include organisational and professional behaviour as well as morality of administrative action. The search for the best practices in capacitating the state, requires that officials in administration be afforded personal space for personal initiatives and growth to develop personal values that can assist them to develop personal accountability. This paper argues in favour of the development of an acceptable administrative culture and a deep-seated sense of accountability and ethics that fosters pride and ensures efficient and effective high quality customer service that the state strives for.

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